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What our previous

clients are saying

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Tom and his team were amazing through the whole process all the way down to closing! They always got back to me quickly with answers to any questions I had which were a lot. I was super nervous and was working with limited time and they literally went above and beyond to help me and I can not Thank them enough! I highly recommend them to anyone starting the process to purchase their new home!

Kimberly Krick

Tom and his team were great through the entire process. They have an awesome app that helped us through the process as well. I highly recommend using Home Town Lenders for your home purchase!

Mark Goddard

Thomas Faille's team did a great job! They were professional, knowledgeable and always responsive. They were able to guide me and my family purchasing new home without stress.


They made it an easy process in purchasing my home. Very organized and thorough. I closed on my new home exactly 30 days from my accepted offer. I would recommend this company to all my friends and relatives. They are a great company to have help you with the biggest most important purchase you will make.

Malissa Kanizar

Tom and his team were great through the whole process. They were always there night or day. I would definitely work with them again .

Don Feges

After having trouble getting approval to refinance my home, Tom and his team made it happen. I can't thank him/them enough for their friendly professionalism. Was a true pleasure to have HomeTown Lenders and the Faille Team complete this very necessary refinance, in a timely fashion.

Elaine Zenere

Tom and his team of experts are a great lender and helped me through the whole process along with educating me about the housing market as well. Him and his team were available most of the time whenever I was confused or had questions as well.

Muhammad Tabani

Tom and his team was extremely helpful in helping guide me through the complete home buying and financing process.

Peter DeVries

From start to finish Tom and his team were fantastic to work with. They always answered any questions I had returned my phone calls and explained everything going on. They were able to have me close on the home I purchased in 30 day’s which I asked him to do and he was a man of his word. I would highly recommend Tom and his team to everybody I do not have one complaint about them it was a great experience.


I've enjoyed my experience with Tom and his team. They made my home buying purchase a pleasure. I would recommend them to anyone that needs a mortgage company.

Pamela Quarles

I have dealt with lots of Realtors, Faille Team stands out the BEST. They took my case as if I am part of their family, with dedication and promptness. Thanks guys!!!!!

Sam Supo Ogunro

Tom Faille and his team was so amazing and helpful. Always made sure my phone calls was returned promptly. My questions was answered. They also made sure I understood every step.


I would recommend Thomas Faille group to anyone looking for a new house or refinancing.
At closing for my new house , the closer's said that this group was one of the best financial groups that they have worked with.
They truly know their business.

Adam Davies

Thomas Faille very professional and informative. Our first time buying a house they made the experience so flawless. I cannot thank them enough for everything they did. I was very please and impressed with him and his staff. They made sure we stayed in the loop of everything and was well prepared til closing without any delays. Great staff and top notch customer service. Thomas Faille Mortgaage Lending is the best!!

Soncinia Bonilla

I have had the extreme pleasure of working not once but twice with Thomas Faille. The first time was when I purchased my most recent home, and the second time when I refinanced that same home. For my refi, it was a cash out situation as I took the opportunity to pay off other debt I had, which cut my monthly expenses drastically. The refi was painless, the rate as great, and more than anything it was very fast as far as getting to the underwriting stage of the process goes. Once I agreed to work with Tom his team contacted me very soon after that and they were relentless in getting me to provide all needed documentation. I was in underwriting in no time as I had my documentation in order. His organization will take your purchase or refi very seriously. They are very good at what they do. They guided me as needed throughout the process. Plus, Tom and his staff are all very easy to work with, which made the experience very nice.

So, I'll say it one more time - If you are purchasing a home or thinking about a refi, you are missing out if you don't contact Tom.


I had a great experience working with Tom and his team. They were professional, proactive and provised the necessary guidance. I highly recommend their service.

Daniel Adeleye

I have done a few home refinances and a new home purchase with the Faille Team. The process has always been smooth and easy and the team is very organized and helpful through the entire experience. I would recommend them to anyone. Best in class.

Scott Smith

Delivered a mortgage proposal that was more than satisfactory- met all requested criteria.

Prompt, timely communications appraising us of all facets in the mortgage process. First class treatment in all communications amd details to create mortgage.


Awesome Service, Tom helped me through the entire process, gave me great advice and made possible our dreams of buying a house as a growing family, thanks to Tom, Jesse, Tony, and the entire team.

Erick Ortiz

Tom and his team were the best. They worked with us every step of the way and guided us when we needed it. My partner is not the most patient person on earth and tried to kick and scream at every request, but Tom and his team kept smiling. They got us through the process and into our new home remarkably well. Would definitely use them again.

Marsha Dudnick

I've been lucky enough to work with Tom Faille on my last two new home purchases, as well as a couple of re-finance deals of mine.

Tom's knowledge, and professionalism is unsurpassed. I wouldn't even consider a different mortgage broker.


We highly recommend Tom with Home Town Lenders. Very reputable and full of knowledge! We could not have purchased our home without your help! Thank you for everything!

Bridgette Schaefer

I love working with Tom and his team. He is very knowledgeable and finds solutions where others can't. He goes above and beyond for his clients and makes himself available even when he shouldn't. He has personally helped me to grow my business and I am grateful to him for that!

Jamie Dworkin

I was very pleased with Thomas's professional attitude and attention to detail. Thomas exceeded my expectations of the process as well as explained each step of the process in a clear and concise manner. I would recommend Thomas and company to any future home buyers.


Tom is the best! Him and his staff work very fast. Makes the process so easy and non stressful. I have referred him to family and friends and he helps them out just as well. Highly recommended!

Dee B

Tom and his team did such a wonderful job and made our moving experience less stressful. I had tons of questions throughout the process and they were always willing to help out. I would definitely recommend Tim to anyone in the future. Thanks for all your guidance and patience.

Erica Pagorek Giegerich

Tom Faillie and his staff exceeded my expectations. Answering my many questions, being patient as well as very personable. I felt as if I was talking to a friend that was truly looking out for my best interests.


My realtor introduced me to Thomas and his team . At that time I was only going to enquire regarding the purchase process and was suppressed when he told me I can apply for a loan. He and his team are professional, organized, and always one call away. Even if they didn’t answer you right away expect a call in the next 5-20 min. I will deal with Thomas and his team in the future and would recommend him to anyone based on my experience.


Working with Thomas Faille-Mortgage Lending was a pleasant experience. The staff is friendly and knowledgeable. Tom works with clients to find the best possible fit for their needs. His experience in the mortgage world is priceless! Have recommended to others and would use him again!

Mary Jo Lewandowski

I had a wonderful closing with Thomas Faille compared to the other lenders I had tried closing our home with. It was a fast turn around which even included a very informative explanation of everything we needed to obtain. He was very straight forward with everything and it was a great first time home buyers experience.